Terms and Condition

Terms and Conditions

1. RATES AND VALIDITY

All rates will be quoted USD or others currancies and valid immediately unless otherwise stated. However, in the event of unforeseen circumstances, which is over and beyond our control such as increase in transportation cost, admission fee, hotel rates, government tax, etc, Bintang Indonesia Travel reserves the right to alter such applicable rates without prior notices.

2. BOOKING AND CONFIRMATION

Enquiries and / or reservations for the services featured in this tariff are to be made at the below office :

Borobudur Jomblang Tour Operator
Griya Kencana Permai Block B IV/5 Jl. Wates KM 11 Sedayu Yogyakarta Indonesia
Whatsapp : +6285701176008
Phone : +62 274 649 8009
Emaillovelyborobudurtravel@gmail.com

3. HOTEL

All rates are quoted with standard service charge and government tax. Check-in time at 1400 hrs and check-out time at 1200 hrs. GIT Rates are available upon request.

4. PAYMENT

Payment for bookings should be made by ONLINE PAY PAL or others methods, Cash Upon Arrival or transfer to our bank account below:

BANK CHARGES ARE TO BE BORNE BY PAYER, COPY OF THE TRANSFER SLIPS TO BE E-MAIL FOR OUR EASY REFERENCE.

5. CANCELLATION POLICY

Cancellation of any confirmed booking within 3 workings days of arrival date are subjected to a one-night cancellation fee. Any unutilized service in any of the mentioned packages will NOT be refundable.

6. PASSPORT AND VISA

Please ensure that your passengers are in possession of a valid passport and visa. We will accept no responsibility and are not liable for any form of compensation if any passenger is refused entry by immigration Authorities of Indonesia or of any country for whatever reasons. As every passenger is deemed to carry his own risk, please ensure that a comprehensive Holiday Travel Insurance adequately covers him or her. Visa On Arrival is available for some countries.

7. LIABILITY

Bintang Indonesia Travel acts only as agent for transportation companies, hotels and other contractors and therefore does not accept any responsibility for :

Any act of omission or default accident or irregularities that may be caused to person and or property. Any cancellation of journey, delays, failure to provide seats, berth and facilities for carrying or storing luggage and or failure to provide accommodation.  Jomblang Cave Tours & Travel reserves the right without being liable for any loss or damage to change the itinerary with or without notice and at its sole discretion if found to be in the best interest of all concerned.

8. COVERAGE / ACCEPTANCE

All quotation by Bintang Indonesia Travel are subject to the terms and conditions stipulated above regardless or whether they are included in the quotation or otherwise, Jomblang Cave Tours & Travel reserves the right to amend any of the conditions from time to time at its discretion.